Terms and Conditions
These Terms and Conditions describe the rules for using Spinchester Casino and the relationship between us and you as an account holder. Please read them before registering or using the platform. By using Spinchester Casino, you agree to follow these terms and any additional rules that apply to a promotion or service you choose to use.
Account responsibilities
You must provide accurate registration details and keep them up to date. Your account is for your personal use only. Do not share your login details or allow anyone else to use your account. You are responsible for activity carried out through your account unless you have reported unauthorised access to us.
We may ask you to verify your identity, address or payment details. You must provide the requested information so that we can review your account and process eligible withdrawals. We may apply account limits, restrict access or suspend an account while we investigate inaccurate details, unusual activity or a possible breach of these terms.
Eligibility requirements
You must be at least 18 years old, or older if the legal gambling age that applies to you is higher. You must not register or play from a location where using our services is prohibited. It is your responsibility to check that you are permitted to use the platform where you are located.
Only one personal account is permitted per user. We may refuse registration or close duplicate accounts. You must use payment methods held in your own name and must not use a VPN or similar tool to conceal your location.
Acceptable platform use
Use Spinchester Casino fairly and only for your own play. Fraud, collusion, misuse of promotions, attempts to interfere with games or payments, and other activity that could harm the platform or its users are not permitted. If we identify a concern, we may review the relevant activity and restrict or suspend access while checks are completed.
Please use the platform responsibly. If you need help managing your play or want to discuss closing your account, contact support.
Bonuses and promotions
Promotions may have their own eligibility rules, wagering requirements, game restrictions, maximum bets and expiry periods. Check the terms shown with an offer before taking part. Unless an offer states otherwise, promotions cannot be combined. We may withhold or remove a bonus and associated winnings if its rules are not met or we identify promotional misuse.
Deposits and withdrawals
Available payment methods and applicable limits are shown in the cashier. Deposits must come from a payment method you are authorised to use. We may carry out identity, payment and account checks before approving a withdrawal. Processing and arrival times can depend on the payment method and the completion of those checks.
You must not use Spinchester Casino as a way to transfer funds without genuine play. If a payment is disputed, reversed or found to be unauthorised, we may restrict the account while we review it.
Dispute resolution
If you have a question or complaint about your account, a payment or a game result, contact support with the relevant details. We will review the information available to us and respond with our findings. You should raise a concern as soon as practical so that we can investigate it effectively.
Updates to these terms
We may update these Terms and Conditions to reflect changes to the platform or its rules. The current version will be available on Spinchester Casino. Where a change materially affects your use of the platform, we will provide notice where appropriate. Please review the terms from time to time. If you do not agree with an update, stop using the platform and contact support about your account.